Shipping Rates
Worldwide shipping available. All international and domestic shipment pricing is based upon weight. International shipments may be subject to duties and taxes. International customers from select countries have the option to prepay duties and taxes at checkout. If you do not choose to prepay these duties and taxes or you do not have the option at checkout, you will likely be subject to pay upon importing into your country which is out of our control.
Order Processing
Please allow 4-7 days to process all orders. Once your order is shipped you will receive a tracking number via email. Please allow 2-5 business days to arrive once shipped for domestic orders and an additional 10-15 days for international orders.* We are not responsible for any lost, stolen, or undelivered packages. If your package is marked as delivered but you have not received it, please open an investigation with the carrier. We will not replace any packages. If you have any questions regarding your order email animasvestras@gmail.com
Return Policy
All sales are final. No refunds or exchanges. If you were sent the wrong item or if the product is defective, please contact us via email within 7 days of receiving your order. Animas Vestras reserves the right to refuse any returns at any time. Before you place your order, please confirm that all your information, including your shipping address, name, phone number and card information is correct; we are not responsible for discrepancies. Thank you.